We're Here to Help

Have questions about our treatments, need help with an order, or want to speak with our team? We're available Monday through Friday to assist you.

Live Support

Available via our chatbot

Submit a Ticket

Submit a support ticket

Response within 24 hours

Business Hours

Monday - Friday

9:00 AM - 6:00 PM CST

Our Headquarters

Fresh Day Meds

7803 Hansen Rd Ste B
Houston, TX 77061
United States

Online Orders Only

This is our corporate headquarters. We do not accept walk-in visitors or in-person orders. All prescriptions must be ordered through our secure online platform.

Contact Details

(281) 801-5461

Submit a Support Ticket

Mon-Fri, 9 AM - 6 PM CST

How Can We Help?

Our customer care team is ready to assist you with:

Questions about our treatments and eligibility
Order status and shipping inquiries
Prescription and refill questions
Account and billing support
Technical issues with our platform

Response Times

Live Chat

Under 5 min

Within 24 hrs

Provider Review

Under 4 hrs

Looking for Quick Answers?

Check out our Help Center for frequently asked questions about treatments, shipping, refunds, and more.

Visit Help Center